Home blog The Rise and Success of Computicket: Revolutionizing Ticketing in South Africa

The Rise and Success of Computicket: Revolutionizing Ticketing in South Africa

by Cameron James Connor

Computicket, South Africa’s leading ticketing platform, has transformed the way people purchase tickets for various events, from concerts and theater shows to sports matches and festivals. With its user-friendly interface, extensive event listings, and convenient ticketing options, Computicket has become an integral part of the country’s entertainment industry. In this article, we will explore the history, features, and impact of Computicket, as well as its role in shaping the ticketing landscape in South Africa.

The Birth of Computicket: A Game-Changer in Ticketing

Computicket was founded in 1971 by Percy Tucker, a visionary entrepreneur who recognized the need for a centralized ticketing system in South Africa. At that time, purchasing tickets for events was a cumbersome process, involving long queues and limited availability. Tucker’s idea was to create a platform that would streamline ticket sales and provide customers with a convenient way to access a wide range of events.

Initially, Computicket operated as a manual ticketing system, with physical outlets across the country. However, with the advent of technology, the company quickly adapted and embraced computerized ticketing. This transition allowed for faster processing, improved inventory management, and the ability to offer online ticket sales.

The Features and Benefits of Computicket

Computicket offers a plethora of features and benefits that have contributed to its immense popularity and success:

  • Extensive Event Listings: Computicket provides a comprehensive database of events, ranging from music concerts and theater performances to sporting events and exhibitions. This vast selection ensures that customers can find tickets for their preferred events, catering to a diverse range of interests.
  • Convenient Online Booking: One of the key advantages of Computicket is its online booking system. Customers can browse events, select their preferred seats, and make secure payments from the comfort of their homes. This eliminates the need to visit physical outlets or wait in long queues, saving time and effort.
  • Multiple Ticket Delivery Options: Computicket offers various ticket delivery options to suit different customer preferences. Tickets can be delivered via email, SMS, or physical collection at designated outlets. This flexibility ensures that customers can choose the most convenient method for receiving their tickets.
  • Secure and Reliable: Computicket prioritizes the security of customer information and transactions. The platform utilizes advanced encryption technology to safeguard personal and financial data, providing customers with peace of mind when making online purchases.
  • Customer Support: Computicket has a dedicated customer support team that assists users with any queries or issues they may encounter. Whether it’s assistance with booking tickets, resolving payment problems, or providing event information, the support team ensures a seamless experience for customers.

The Impact of Computicket on the Ticketing Landscape

Computicket has had a profound impact on the ticketing landscape in South Africa, revolutionizing the way people attend events. Here are some key ways in which Computicket has shaped the industry:

  • Increased Accessibility: Prior to Computicket, purchasing tickets for popular events often involved long queues and limited availability. The platform’s online booking system has made tickets more accessible to a wider audience, allowing people from all corners of the country to attend their favorite events.
  • Efficient Inventory Management: Computicket’s computerized ticketing system has significantly improved inventory management for event organizers. Real-time updates on ticket sales, seat availability, and event capacity enable organizers to make informed decisions and optimize their event planning.
  • Reduced Ticket Fraud: With the implementation of secure online ticketing, Computicket has helped combat ticket fraud in South Africa. The platform’s stringent security measures and authentication processes minimize the risk of counterfeit tickets, protecting both event organizers and attendees.
  • Enhanced Event Promotion: Computicket’s extensive event listings and online presence have become a powerful marketing tool for event organizers. By featuring events on the platform, organizers can reach a wider audience and generate greater awareness, ultimately boosting ticket sales.
  • Streamlined Revenue Collection: Computicket’s centralized ticketing system simplifies revenue collection for event organizers. The platform provides detailed sales reports, facilitates secure online payments, and offers various payment options, ensuring a seamless and efficient revenue collection process.

Case Study: Computicket’s Impact on the Music Industry

The music industry in South Africa has experienced significant benefits from Computicket’s ticketing services. One notable case study is the rise of music festivals in the country. Prior to Computicket, organizing and managing music festivals was a complex task, with limited ticketing options and challenges in reaching a wider audience.

Computicket’s online booking system and extensive event promotion capabilities have transformed the music festival landscape. Organizers can now easily sell tickets, manage event logistics, and reach a larger audience through Computicket’s platform. This has led to the growth of numerous successful music festivals across South Africa, attracting both local and international artists.

Furthermore, Computicket’s data analytics and reporting tools have provided valuable insights to event organizers. By analyzing ticket sales patterns, customer demographics, and event preferences, organizers can make data-driven decisions to enhance future festivals and tailor their offerings to meet audience expectations.


1. Can I purchase Computicket tickets from physical outlets?

Yes, Computicket still maintains physical outlets across South Africa where customers can purchase tickets in person. However, the convenience of online booking has made it the preferred method for most customers.

2. Are Computicket tickets transferable?

Computicket tickets are generally non-transferable, as they are often linked to the purchaser’s name or require identification upon entry. This policy helps prevent ticket scalping and ensures a fair distribution of tickets.

3. How does Computicket handle ticket refunds?

Computicket’s refund policy varies depending on the event and organizer. In general, ticket refunds are only available in certain circumstances, such as event cancellation or significant changes to the event schedule. Customers are advised to review the specific refund policy for each event before making a purchase.

4. Does Computicket offer ticket insurance?

Yes, Computicket offers ticket insurance for select events. This optional insurance provides coverage in case of unforeseen circumstances, such as illness or travel disruptions, that prevent the ticket holder from attending the event. The insurance terms and coverage details can be found during the ticket purchase process.

5. Can I resell my Computicket tickets?

Computicket does not have an official ticket resale platform. However, in certain cases, event organizers may allow ticket transfers or provide guidelines for reselling tickets

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